Privacy Policy

Privacy Policy

At iElusivetravels.com, your privacy is of the utmost importance to us. This Privacy Policy explains how we collect, use, and protect your personal data when you browse our website, request a quote, or book a journey with us.

1. Information We Collect

We may collect the following information when you use our site or services:

• Personal details: name, email address, phone number, billing and delivery addresses.
• Travel preferences: destination interests, accommodation choices, dietary requirements, and other trip-related details you share with us.
• Payment information: processed securely via third-party payment providers; we do not store card details.
• Website usage data: including cookies, IP address, browser type, and analytics data to improve site performance.

2. How We Use Your Information

We use your information for:

• Processing travel enquiries, bookings, and payments.
• Personalising itineraries and recommendations.
• Providing our concierge service and handling special requests.
• Communicating important updates about your booking or enquiry.
• Improving our website, services, and customer experience.
• Complying with legal obligations.

3. Sharing Your Information

We never sell your data. We may share your information with:

• Trusted partners such as hotels, villa providers, transfer companies, or activity operators, when necessary to complete your booking.
• Service providers such as IT, payment, and marketing platforms who help us operate securely and efficiently.
• Legal authorities if required by law.

All partners are carefully vetted to ensure your data is handled securely.

4. Cookies & Tracking

Our website uses cookies to improve your browsing experience, analyse traffic, and personalise content. You can manage or disable cookies in your browser settings, but this may affect site functionality.

5. Your Rights

Under GDPR and UK data protection law, you have the right to:

• Request access to the data we hold about you.
• Correct inaccuracies in your data.
• Request deletion of your personal data.
• Restrict or object to how we use your data.
• Withdraw consent for marketing communications at any time.

To exercise these rights, contact us at: [Insert Contact Email].

6. Data Retention

We keep your information only as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

7. Security

We use industry-standard measures to protect your data against loss, misuse, and unauthorised access. While no system is 100% secure, we take all reasonable steps to safeguard your personal information.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites and encourage you to read their policies.

9. Updates to This Policy

We may update this policy occasionally to reflect changes in law, technology, or our services. Updated versions will always be posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: info@ielusivetravels.com